At Advanced Tea, we strive to deliver your orders swiftly, safely, and sustainably—every time. Whether you’re ordering a soulful cup of chai or a heartfelt gift box, our logistics ensure a smooth journey from our kitchen to your doorstep.
🚚 Shipping Information
We currently ship across all cities in India. Our orders are dispatched within 24–48 hours after confirmation (excluding Sundays and public holidays).
Shipping Timelines
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Delhi NCR: Same day or next day delivery
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Metro Cities: 2–3 working days
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Tier 2/3 Cities & Towns: 3–5 working days
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Remote / Mountain / Hard-to-Reach Areas: 5–7 working days
Shipping Charges
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Free Shipping on all orders above ₹500
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A nominal shipping fee may apply for orders below ₹500
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For special cases like:
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Hilly / Remote / Hard-to-reach regions
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Natural calamities
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Restricted zones or national emergencies
— shipping charges will be applied at the best available courier rates and notified before dispatch.
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🔄 Returns & Replacement Policy
Due to the perishable nature of many of our products, returns are not applicable in most cases. However, we deeply care about your satisfaction.
You may request a replacement or raise an issue within 24 hours of delivery under the following conditions:
✅ Eligible for Return / Replacement
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Wrong product received
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Damaged packaging on arrival
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Missing items in the package
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Expired or defective product
In such cases, please email or WhatsApp us with:
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Your order ID
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Clear images of the packaging and product
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A short explanation of the issue
We’ll process replacements or refunds only if reported within 24 hours of delivery.
❌ Not Eligible for Return
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Product opened and/or partially consumed
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Taste preferences or change of mind
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Orders placed with incorrect delivery addresses
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Delay due to courier agencies beyond our control
💳 Refunds
If approved, refunds will be initiated within 3–5 working days via the original mode of payment.
📞 Contact Us for Assistance
We’re always happy to help.
📱 Phone / WhatsApp: +91 859-5051-241
📧 Email: support@advancedtea.com
Advanced Tea – Brewed with Bond. Blended with Blessings.
Your trust means the world to us.
